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| Benefits |
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| Dedicated infrastructure: |
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| The hardware and software can be replicated and
upgraded in synchronization with the customer's setup. Dedicated and
isolated infrastructure can help protect the intellectual property of
the customer. |
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| Scalable resources: |
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| Think Ahead can draw upon its multi-skilled resources
depending on the requirements. The company can transfer technological
knowledge gained from other projects, thereby reducing the risk of
failure when introducing new technologies into the product. Think Ahead
also allocates a few dedicated resources to the product to ensure
long-term continuity. |
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| Well-defined processes: |
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| Delivering quality products goes a long way in reducing
future costs. The approach is to prevent faults rather than detect and
rectify them. |
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| Offshore delivery model: |
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| The company has well-defined client communication and
issue resolution mechanisms to ensure consistency in understanding of
requirements, effective project management in multiple locations, and
better coordination between the customer and Think Ahead. |
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| Why Think Ahead? |
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| Expertise: |
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| All of our team members have several years of expertise
developing customized, fully integrated systems. In addition, Think
Ahead
has a well-managed administrative support staff to assist in meeting
your needs. |
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| Technically Advanced: |
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| Our software development tools and methodology
implement Object-Oriented design and programming. Further, we use the
most modern development tools and technologies available on the market
today. We are staying on pace with the fast evolving software
development capabilities and uses of multimedia and the Internet. |
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| Availability: |
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| The Internet allows us to communicate with your team as
easily as if we were in the next room. All of our project managers you
will potentially interact with have strong English language skills thus
eliminating language barriers. Also, because of our location in
Bangalore (India), we can receive your feedback in the morning and
address your concerns before you arrive at work the following day. |
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| Flexibility: |
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| We are custom-build to client specific requirements. We
have proven to be able to react quickly and to adjust to any changes or
additions thrown at us during the course of a project. |
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| Speed: |
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| Because of our experience, the tools we have evolved,
and our talented programmers (among other reasons) we can develop
quality, customized systems very quickly. |
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| Dedication: |
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| Our programmers are professionals in the truest sense
of the word. When we have your deadlines to meet we ensure the deadline
is met. When you have a last minute change in specifications, we don't
turn the lights off at five and go home. Our people put in whatever work
is required, whenever needed, to keep our clients happy. |
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| Security: |
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| We provide system security to client’s data and
software by various measures including: |
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Physical Access control |
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only TA employees are
allowed to enter the work area. The building has dedicated
round-the-clock security. Personal magnetic media cannot be brought
into premises without permission. |
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IP firewalls and
anti-virus |
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our systems are secured
against external attacks by using appropriate mechanisms. |
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Virtual LAN |
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each project team has
access to only their specific project servers and clients. Other
project teams cannot access client documents and data. |
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Access to email is
restricted to corporate accounts; web clients are blocked except for
senior team members. |
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Outgoing mail/FTP
transfers are monitored. |
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| Reporting: |
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| We normally use email for daily reporting, chat for
discussions and weekly reports by email for status communication. Web
based collaboration tools such as Webex or Oracle web collaboration
tools are specially used for walkthroughs. VPN is used to access client
specifications and related knowledge resources. We use IP phone for any urgent communication. Clients can leave voice mail or
talk to our team on the phone whenever required (it is a local US phone
number that rings in our Bangalore office). |
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| Quality initiatives at
Think Ahead: |
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| Quality is an ever-extending goal - the better you are,
the better you need to be. The management of the quality process is
infinite, and marked only by milestones, never by completion! Think
Ahead
recognizes that, to fulfill our goal of self-evident quality, we need to
constantly improve our deliverables to match the increasing expectations
of our customers. With standardization being the key to all growth -
professional, personal and financial. Think Ahead reviews all its
processes periodically and enhances them regularly. |
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| We implement the Software Quality Assurance (SQA) that addresses the
quality assurance needs at every phase of the development cycle. We also
have a comprehensive Quality Testing Checklist which ensures that every
solution delivered by Think Ahead measures up to the highest possible
international standards. |
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| Our aim is to provide quantifiable and consistent results through
automated processes that have been tested over time. |
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